Leaders from over 30 visionary financial institutions gathered at the New World Hotel in Makati for Oradian’s first Community Summit to share experiences, know-how and global best practices in financial inclusion. More than 80 representatives of these financial institutions engaged in knowledge-sharing as well as celebrating their recent growth. Driven by a shared vision, members of the Oradian Community provide individuals with access to financial services in the most remote areas of the Philippines. These institutions deliver financial services through Oradian’s platform Instafin, a cloud-based core banking system that enables efficiency and growth.
The summit emphasized the digital transformation journey that Oradian offers and included an interactive knowledge building session with attending members. The Oradian journey enables financial institutions to quickly go digital, reducing the need for costly manual processes and time-consuming administration, while building internal capability with hands-on training.
“For us, customer success means ensuring customers achieve their desired outcomes using Oradian’s platform and services. Additionally, we empower financial institutions with methodology, knowledge and best practices to ensure the success of onboarding them to our platform. During the entire journey with our customers, we aim to predict changes in their environment by analyzing their business needs and to offer services that help them achieve their strategic goals.” commented Ivana Tomisic, Oradian’s Head of Global Account Management and Customer Support Lead. At the summit, Oradian officially launched two of its recently designed Additional Services: the Instafin Field Officer App and Instafin Messaging. Oradian’s Field Officer App is built specifically for the needs of financial institutions’ field officers who travel to hard-to-reach areas to provide financial services. Instafin Messaging enables financial institutions to send messages directly and automatically to their clients detailing their account activity, which has been found to lead to stronger loan portfolio performance as a result of better relationship engagement with clients. “Cloud banking is fast-tracking our ability to provide more financial services to underserved individuals. Our business has seen outstanding results, the main benefits being our increasing operational efficiency and the quality of our data. With Oradian’s Additional Services, our field officers save 70% of the time they used to spend collecting data manually. Since partnering with Oradian, we have been able to focus our resources on developing our core business.” stated Estrella Andres, Vice President of ASHI, who presented ASHI’s success story at the summit. Earlier in February, Cantilan Bank, whose representatives also participated at Oradian’s Community Summit, became the Philippines’ first financial institution regulated by the Bangko Sentral NG Pilipinas (BSP) to leverage Oradian’s cloud banking system. Cantilan Bank’s pioneering of cloud-based technology was supported by the Asian Development Bank (ADB). The successful partnership serves as a prime example for all participating financial institutions striving toward boosting financial inclusion and strengthening the community.
Within three years in the Philippines, Oradian has built a community of more than 45 visionary financial institutions in the Philippines who are embracing technology to reach the country’s bold financial inclusion targets and expand their client bases. Antonio Separovic, Co-founder and CEO of Oradian: “Since our start, our vision has been to go beyond offering software. In executing this vision, we have grown side by side with many of you through strategic projects, ongoing community partnerships and truly delivering financial inclusion. In only four years, through our pioneering efforts, Oradian has established a dominant position in the market. Now, we are proud to be the first to provide cloud technology for a regulated bank in the Philippines. Together, we have grown rapidly and achieved outstanding results and we will leverage this success to continue increasing financial inclusion with our partners. Thank you for being part of the community”
With a fully engaged audience of financial inclusion leaders, Oradian’s Community Summit enabled unprecedented knowledge sharing that will bring global best practices to underserved communities throughout rural provinces.
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